Hertz Local Edition Free Pick Up & Return Service

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Did you know Hertz offers pick up and return service at Hertz Local Edition locations? We'll Come and Get You® and, best of all - There's NO CHARGE!


If you are renting a vehicle at a Hertz Local Edition location, Hertz can pick you up and drive you to or from the renting location (you must be or go to a place within 15 minutes of distance of a HLE location). No hassle, no car exchange, just pick up and return - free and easy.


To request pick up and return service, simply call the Hertz location once you arrive to your destination (hotel, office, house, etc.) in the United States, and provide:

- Your reservation number,

- Pick up address, and

- A contact number (phone number must be local). 


Reservations must be made from Latin America or the Caribbean. You must call from an U.S. address with a minimum of 24 hours prior to rental to allow the location adequate time for pick up and return service preparation. Pick Up and Return Service reservations for Monday mornings must be confirmed by location before location closes on prior Friday.


Please Note: 

  • Pick Up and Return Service is available for pick up destinations within a 15-minute drive from HLE locations.
  • Due to seating capacity limitations, the number of passengers per reservation that can be picked up and brought to the HLE location is four (4).
  • Pickup time must be at least one hour after location opening and one hour prior to location closing.
  • Valid Driver's License and Credit Card are required for car rental and must be presented upon arrival at the renting HLE location
  • Pick Up and Return service requires the provision of pick up location address and phone number to the HLE location to ensure fulfillment of pick up service request.
  • Airport concession agreements do not allow Hertz to offer Pick Up and Return Service at airport locations. You should not request Pick Up and Return Service if you arrive at an airport - either from the Hertz airport location or from any Hertz off airport location.
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