Hertz > Coronavirus (COVID-19) Advisory

We are committed to going the extra mile for you today – and – always. When you’re ready to travel again or have other transportation needs, please know that our focus remains on getting you where you need to go safely and confidently. Here are a few things we’ve been working on to continue building your trust and confidence.

Introducing Hertz Gold Standard Clean

In addition to following social distancing best practices at our locations, we are raising the bar on our high standards for safety and cleanliness. We are proud to introduce Hertz Gold Standard Clean, an enhanced vehicle disinfectant and sanitization process designed to give you total confidence when you rent a car.

Every vehicle will be sealed and certified ‘Hertz Gold Standard Clean’ after undergoing a 15-point cleaning and sanitization process that follows U.S. Centers for Disease Control and Prevention (CDC) guidelines.

We are rolling out Hertz Gold Standard Clean now in the U.S. and planning to launch in other countries. Learn more about Hertz Gold Standard Clean, here.

Extending Loyalty Status

To give our Hertz Gold Plus Rewards® members more time and opportunity to enjoy their membership benefits, we recently announced we have extended their current loyalty status through January 31, 2022. Additionally, members with points that were set to expire between March 13 and June 30, 2020, have the opportunity to claim them here.

Flexibility and Convenience

We know that flexibility and convenience are more important than ever. That is why we’ve offered vehicle delivery and pick up at almost 3,000 U.S. Hertz neighborhood locations and made the following changes and enhancements in several countries and regions:

  • Lowered our rental age requirement to 18 and waived fees for young drivers
  • Introduced low one-way rental rates

Caring for Our Communities

Now more than ever, our communities need us and we want to help. Here are a few ways we are proudly serving our communities during this time:

  • Helping Healthcare Workers by providing complimentary vehicles in several cities around the world, including $2 million worth of free month-long vehicle rentals to 2,000+ New York City healthcare workers.
  • Supporting Small Businesses through the American Express Stand for Small coalition to offer exclusive benefits to small business owners.
  • Teaming up with Team Rubicon, a veteran-led disaster response organization, by providing vehicles to deliver food and healthcare supplies to people in need.
  • Hosting Blood Drives with OneBlood at select Hertz locations in May.

When you begin making travel plans, please know that everyone at Hertz remains relentlessly focused on ensuring your care and safety. We look forward to getting you on the road again soon.


COVID-19 Location Closures

The safety and well-being of our employees and customers remains our top priority. To better align our operations to the current travel demand and adhere to government mandates, we have temporarily closed or consolidated some of our locations. For a full list of our closed locations, click here. We apologize for any inconvenience.