Nope! Online check-in and car selection is available for all Hertz customers at over 60+ major airports.

Also no! When it’s time to check in and then select your car, you’ll receive a link. Tap it and follow the steps. That’s it.

1. SJC: San Jose International Airport
2. SFO: San Francisco International Airport
3. SEA: Seattle-Tacoma International Airport
4. BWI - Baltimore/Washington International Thurgood Marshall Airport 
5. AUS - Austin-Bergstrom International Airport
6. BUR - Hollywood Burbank Airport
7. LAX - Los Angeles International Airport
8. ONT - Ontario International Airport (in California not Canada)
9. ABQ - Albuquerque International Sunport
10. JFK - John F. Kennedy International Airport
11. IAD - Washington Dulles International Airport
12. IND - Indianapolis International Airport
13. PBI - Palm Beach International Airport
14. RDU - Raleigh-Durham International Airport
15. OAK - Oakland International Airport
16. SAT - San Antonio International Airport
17. SDF - Louisville Muhammad Ali International Airport
18. PDX - Portland International Airport
19. FLL: Fort Lauderdale-Hollywood International Airport 
20. TPA: Tampa International Airport 
21. RSW: Southwest Florida International Airport
22. MIA: Miami International Airport
23. BDL: Bradley International Airport
24. BOS: Logan International Airport
25. CVG: Cincinnati/Northern Kentucky International Airport
26. DTW: Detroit Metropolitan Wayne County Airport
27. EWR: Newark Liberty International Airport
28. CLT: Charlotte Douglas International Airport
29. LGA: LaGuardia Airport
30. OKC: Will Rogers World Airport
31. ORD: O'Hare International Airport
32. PVD: T. F. Green Airport
33. SAN: San Diego International Airport
34. SLC: Salt Lake City International Airport
35. STL: St. Louis Lambert International Airport
36. IAH: George Bush Intercontinental Airport
    
37. CLE: Cleveland Hopkins International Airport
38. ATL: Hartsfield-Jackson Atlanta International Airport
39. BNA: Nashville International Airport
40. DCA: Ronald Reagan Washington National Airport
41. ELP: El Paso International Airport
    
42. HNL: Daniel K. Inouye International Airport
43. MCI: Kansas City International Airport
44. MDW: Chicago Midway International Airport
45. MEM: Memphis International Airport
46. MSY: Louis Armstrong New Orleans International Airport
47. OGG: Kahului Airport
48. HOU: William P. Hobby Airport - (Hertz only, DTG delayed)
49. DAL: Dallas Love Field - (Hertz only, DTG delayed)
50. DEN: Denver International Airport - (Hertz only, DTG delayed)
51. DFW: Dallas/Fort Worth International Airport - (Hertz only, DTG delayed)
52. LAS: McCarran International Airport - (Hertz only, DTG delayed)
53. PHL: Philadelphia International Airport - (Hertz only, DTG delayed)
54. PHX: Phoenix Sky Harbor International Airport - (Hertz only, DTG delayed)
55. SMF: Sacramento International Airport - (Hertz only, DTG delayed)
56. MCO: Orlando International Airport – More discovery required
57. MSP: Minneapolis-Saint Paul International Airport - More discovery required

Sorry about that! While we strive to have a car assigned for every customer 30 minutes before pickup, our fleet is constantly in motion, and occasional delays may affect online assignments. Please go to the counter or ask a nearby Hertz employee.

The keys are in the car! So just go head to your car’s assigned stall and go.

Find an employee on the lot or go to the counter to pick up your car seat.

At this time, additional drivers can only be added at the counter.

Absolutely! After you select your car online, you’ll be able to add vehicle protection, Premium Roadside Assistance, the chance to pre-pay your fuel, and more. Or, you can also add select additional products to your reservation at the exit gate!

After car selection, you’ll see a screen with your rental’s parking spot number. Scroll down and you’ll see: “Notice damage on your car?” Tap the link and quickly report the damage online.