06/14/2023 • 3 min

At Hertz, we understand that mistakes can happen when you’re traveling. That’s why we offer our Premium Roadside Assistance to give you complete peace of mind when you’re out and about making memories.
This optional service reduces your financial liability for any non-mechanical roadside assistance you require. One of our recovery partners will swiftly get to the scene and help you get back on the road or take you to the closest Hertz location for further assistance.
Our emergency roadside assistance covers you for non-mechanical issues such as:
If you lose your keys or accidentally lock them in the car, our recovery partners will head to your location and transfer you to the nearest Hertz center. Office staff will then assist you in getting back on the road as quickly as possible.
If the rental’s battery suddenly dies, don’t panic. One of our roadside assistance partners will get to the scene and help you start up the battery once more. If they can’t fire up the battery on location, they’ll transfer you to the nearest Hertz center to get the issue fixed and have you up and running.
Sometimes our minds slip, and we end up putting the wrong gas in our rentals. It’s a surprisingly common mistake. Don’t worry, we’ll remove the existing gas for you so that you can continue to use the rental.
Smack in the middle of the highway with no gas? Relax, one of our partners will head to your location and provide you with enough gas to make it to the closest gas station.
Contact Hertz Emergency Roadside Assistance at 1-800-654-5060 and one of our recovery partners will come to your aid as soon as possible.
We offer 24-hour roadside assistance, 365 days a year across the United States and Canada. We also provide premium roadside assistance in other parts of the world. Contact customer service ahead of booking a reservation to confirm whether the country you’re traveling to provides Hertz roadside assistance.