Travel disrupted? We’re here for you.
We hope your travel plans aren’t affected by the FAA’s air traffic reduction — but if they are, we want to help get things back on track. Here are the steps you can take
Currently have a rental car?
You can easily extend your rental at Hertz.com or on our app.
Have an upcoming reservation?
- You can either modify or extend your existing reservation at Hertz.com or on our app.
- Due to the impact of FAA air traffic reduction, for a limited time we’re offering full refunds on prepaid reservations with pickup dates before November 17. If your rental car reservation is affected by a flight delay or cancellation, you can cancel at Hertz.com or on the app. Or call 800-654-0026 and our team will assist you.
- You’ll receive a notification within 24 hours that the refund is processing, but the funds may take 7-10 business days to appear in your account.
Don’t have a rental car reservation yet, but need to get to your destination? We have 3,000+ U.S. locations for whatever kind of trip you need: Round trip, one way, airport, or local options.