06/29/2023 • 5 min

What is Hertz Instant Return?

Discover what Hertz Instant Return is, how it works and more with our handy guide. Skip the queues and return your rental car in minutes with Hertz.
car-return

Ready to return your Hertz rental car after your travels? With Hertz Instant Return you can do so in minutes! Simply stop by your nearest selected Hertz branch and a Hertz Instant Return representative will provide a receipt in less than a minute.*

Read on to find out more about Hertz Instant Return and how you can drop off and go without the hassle. With Hertz, returning a rental car has never been easier, smoother, or quicker.

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How does Hertz Instant Return work?

Hertz Instant Return is a system we use during busy periods throughout the day. When several cars are being returned at the same time, our online receipt portal can help to streamline the process with contact-free returns.

Upon arrival, a Hertz Instant Return representative with a tablet will greet you by your rental car. They will examine your vehicle’s condition to determine any additional charges or reductions before closing out your rental. Afterward, the agent will issue a fully computed receipt in just 60 seconds – sometimes less!

Once your return has been processed, you can leave your rental car with our representative and be on your way. You can also enter your frequent traveler number and earn points toward your next rental.

 

Where is Hertz Instant Return Available?

Hertz Instant Return is available in the following locations:

  • Europe
  • North America
  • Canada
  • Australia

You’ll find Hertz Instant Return in selected locations across the United States, namely airport locations.

If you’re a Hertz Gold Plus Rewards® member, you can use Hertz Instant Return. Just arrive at your local selected branch and drop-off in minutes with the help of our agent. If you’re not already a Hertz Gold Plus Rewards member, there’s no better time to join than right now (plus, it’s free). You can also sign up for eReceipts and Express Return® services, so you can enjoy a faster, minimal-contact experience every time.

Does Hertz Instant Return Cost Extra?

No – Hertz Instant Return is one of many perks of our Hertz Gold Plus loyalty program. So, if you’re a member, there’s no extra cost. Just ensure that you return your vehicle in the same condition you picked it up in to avoid any penalties.

Once a Hertz Instant Return representative has processed the return, all charges will be applied to the credit or debit card automatically.

 

What Should I Do Before Returning the Rental Car?

Our Hertz Instant Return process may be speedy, but there are a few potential bumps in the road that can slow things down. Here are some rental car tips to bear in mind:

  • Check the fuel policy – in some cases, we require you to refuel the tank before returning your rental car. If that’s the case, find a gas station that’s close to the branch and fill up the tank.
  • Plan for an early return – We advise our customers that a late return fee may apply, so it's beneficial to allow plenty of time for your drive. Using an online map to estimate your journey duration can help you plan accordingly.
  • Check for personal belongings – you’re likely to have stored a few personal items during your travels. Before returning your vehicle, check the center console, glove compartment and other spaces for any items left behind.
  • Inspect for damage – once you’re safely parked up, take a photo of the mileage and fuel indicator. Then walk around and photograph the rear, front and sides. This helps to protect you against unexpected charges.

If you have any questions about Hertz Instant Return, contact your local Hertz office today. You can also find answers to most queries in our handy FAQ section.

 

Let's Go!

Ready to experience the convenience of Hertz Instant Return? Why wait? Begin your journey with Hertz today and relish the ease and speed of our Instant Return service.

Whether you're a frequent traveler or planning your next adventure, Hertz ensures that returning your rental car is as swift and hassle-free as possible. Remember, with Hertz, you're not just renting a car, but a seamless experience.

Get in touch with your local Hertz office or visit our website to book your rental today.

*Time may vary based on specific conditions and branch traffic.