06/15/2023 • 3 min

More inclusive travel with Hertz accessibility features

At Hertz, we aim to make travel more flexible and inclusive with accessibility features for all our passengers and drivers. From wheelchair accessible vehicles to hand control additions, we have a full range of special services to accommodate everyone.
wheelchair-using-car

Browse a variety of accessible vehicles on our website – you can even request further adjustments to the rental before picking it up. We believe everyone should experience the joy of travel and the freedom of mobility regardless of their physical disability. That’s why we’re committed to providing the accessibility features you need for the next – and every – trip.

Accessible vehicle rental options

We modify our accessible vehicles to ensure that everyone can drive our rentals comfortably. Accessibility features that you may find helpful include:

Spinner knobs

Spinner knobs attached to a steering wheel can help you to turn with minimal effort. This addition may be helpful for renters that have difficulty using their hands to rotate a steering wheel.

Hand controls

Hand controls are fitted to help with acceleration and braking. At most US locations, hand controls can be added to your rental arrangement at no extra charge.

Adapted Vehicle Hire

Hertz has teamed up with Adapted Vehicle Hire, leading specialists in the mobility industry, to offer a wide range of adjustable car and wheelchair-accessible vehicles. Left Foot Accelerator and Single Lever Push hand controls are installed in all of our accessible vehicles.

Contact Adapted Vehicle Hire on 01895 439111 to get more information on other accessibility services and secure a booking. Use the code ‘Hertz 15’ when booking to get an exclusive rate.  

Let’s make booking your next trip simple

Accessible vehicles can be booked easily through our Hertz Hypertrax System. This technology identifies five different accessibility categories and helps you tailor your rental to your specific requirements.

Book a Hertz accessible vehicle online or make a reservation by calling our toll-free numbers.

  • Reservations within the US: 1-800-654-3131
  • For international reservations: 1-800-654-3001

Clients with a hearing or speech impediment can contact the Hertz Worldwide Reservation Center via the Telephone Device for the Deaf (TDD) on the toll-free number: 1-800-654-2280.

Clients with visual or physical disabilities can select a secondary driver who’ll be deemed an authorized operator of the accessible vehicle under the terms and conditions of the Hertz Rental Agreement.

Drivers selected must be 25 years of age and hold a valid driver’s license. Both the driver and physically impaired persons must present themselves at the Hertz counter when picking up the rental.

Embrace your next adventure

Go on the adventure of a lifetime with Hertz by selecting any of our wheelchair-accessible vehicles. Tour in style and comfort as we deal with the nitty-gritty of making sure you get a reliable and accessible vehicle on time.