Welcome to a seamless rideshare rental car experience with exclusive benefits.*

We require all our drivers to be in good standing with Hertz, 21 years or older, hold a valid driver’s license and credit or debit card. Tesla rentals age requirement is 25 years or older.

No, there is no advance reservation booking requirement.

No, you are not eligible to earn Gold+ award points.

Your rental vehicle has been inspected. While on rent, we might need your help getting it re-inspected based on state requirements. If that is the case, we will email you steps and a voucher to get this completed.

No, you are the only one authorized to drive the vehicle under the rideshare car rental program, regardless of Gold+ status.

Each rideshare provider requires a dedicated rental agreement for one rideshare program only.

After you receive your rental agreement, you will receive a link to activate your account with the self-service Hertz Maintenance Portal. If you do not see this link after 24 hours, please check your SPAM/JUNK folder. You will need to activate your account within seven days of receiving this link, to log mileage, or request service. Once you activate your portal, and you need service, please tap the little yellow plus sign at the bottom of the screen on Mobile. If on a desktop, there is a button that says Request Maintenance.

If you have an accident or vehicle is damaged, regardless of fault, you are required to contact Hertz ERS and if drivable, bring the vehicle to the rental location. If your app was turned on during the time of damage, please report to the rideshare partner. Please do not attempt to repair any damage, including glass.

You need to bring a valid driver’s license and valid credit card or debit card. We do not accept pre-paid or stored value cards. You need enough funds to cover the first week’s rental charges and an additional $200 security deposit.

When you arrive to the branch, please scan the check-in QR code for a more efficient, quicker experience. Some locations may have a manual sign in process.

Hertz and Uber currently have over 200 rental locations for you to choose from. To get specific location details, please check Uber vehicle marketplace.

Create your account with Uber and indicate that you need a car, or visit the 'Vehicles' section of Uber Marketplace and under Hertz, choose 'Rent a Vehicle.' You'll then have the option to select a vehicle offer and set up a pickup appointment at a Hertz location near you.

Apply to drive at uber.com/signup/drive. Once approved, you must meet the Hertz Rideshare Program requirements of being in good standing with Hertz, 21 years or older (Tesla rentals age requirement is 25 years or older), hold a valid drivers license and credit or debit card.

We offer discounted weekly pricing and is available for viewing in the Uber marketplace.

A seven-day reservation is required. If you remain eligible, your rental agreement will be automatically extended every seven days up until 180 days.

Hertz requires you to drive 30 trips during your rideshare car rental week. If you do not meet the minimum, you will not receive an extension and must return your vehicle on the seventh day of your current rental week.

On the day of your extension, you will be reminded of your extension date and funds needed to authorize for the extension to be successful. At the end of the day, we will message you confirming your extension, or providing you steps to rectify a failed extension.

No. This is done automatically if you are meeting the minimum program requirements of 30 trips per rental week and have funds to authorize for the next week. However, we require drivers to return to their rental location every 180 days to start a new rental agreement.

Common reasons for Uber rideshare rental programs not being extended with Hertz include: if you are not meeting the minimum weekly requirements of 30 trips a rental week; your account is not in good standing with Hertz; your payment for the next week wasn’t authorized; there is a maintenance hold on the vehicle that requires attention. If you receive notice you were not approved for an extension, you are required to follow the instructions for the next steps.

The minimum rental duration is seven days, but you can extend your rental up to 180 days depending on the partner and rental market.

You need to bring a valid driver’s license and valid credit card or debit card. Please remember we do not accept pre-paid or stored value cards. You need enough funds to cover the first week’s rental charges and the additional $200 security deposit.

Hertz will take an authorization for the upcoming week at the time of pick-up. This is not a final charge, but a hold on these funds for the week. When you extend or return your rental, this authorization will be settled and Hertz will collect the funds held. If extending, Hertz will place an additional authorization on your card for the next week.

The fees are automatically attached to your rental agreement every time you charge. If you extend your rental for another week, we will authorize the previous week’s Supercharging fees with your rental cost for the upcoming week. These will be authorized as a single transaction. For example, if you had $100 in Supercharging fees and the next week’s rental costs $300, your card will be authorized for $400. Hertz would then collect that $400 payment at the end of the upcoming week. If you close your rental after the first week, the Supercharging fees will be paid after you return your vehicle.

When you extend, we collect the funds held for the previous week and authorize for the next week. This may look like two charges in your account, but only the new authorization will affect your balance.

Hertz strives to make long-term renting the best and simplest option available. Our process allows you to pay off your bill weekly so you can avoid surprise fees at the end of your rental. We hope that by billing on a weekly basis, we can make your rental more affordable in the long term.

At many Hertz locations, debit cards issued under a VISA or MasterCard logo which draw funds directly from the cardholder’s account may be used to qualify for rental. However, prepaid or stored value cards which have a VISA or MasterCard logo are not accepted to qualify for rental. When a debit card is accepted as form of payment, at the start of the rental, two (2) forms of identification must be presented. Debit cards must have available funds for the estimated amount of the rental charges and any additional charges that may be incurred. Both debit cards and prepaid or stored value cards issued under a VISA or MasterCard logo may be used as a form of payment when you return the vehicle. At this time Weekly Billing is preventing us from using a different card at the end of the contract.

No, we do not require a credit check.

When the car is returned, a charge for the total amount due is submitted to your credit card or debit card company. Depending on the credit card or debit card company, there may be a delay between the time the charges are received and when the hold is released. The length of time this takes is not determined by Hertz. Since the card issuer is responsible for releasing authorization holds/funds back to their customers' accounts, you must contact the card issuer directly for assistance.

At time of pick up, we charge a $200 security deposit. At your first extension date, we will settle on the security deposit. If there are no incremental charges at the end of your rental, we will return the security deposit. If there are incremental charges, we will apply the $200 security deposit to it. Additional authorizations (holds) will also be obtained if the vehicle is not returned on the date/time noted on the Rental Agreement or if the original terms of the rental change which result in additional charges.

Charge cards and debit cards must be in the renter's name. The renter's name must be embossed on the front of the card.

No, you cannot split charges among different cards.

Hertz accepts American Express, MasterCard, Carte Blanche, Visa, Diners Club, Discover, Hertz Charge Card, JCB, Optima Amex, and some debit cards. Credit cards and debit/check cards must have available credit or available funds, for the estimated amount of rental charges and any additional charges that may be incurred. Stored value/prepaid/gift cards are not acceptable form of payment to qualify for rental.

On the day before your extension renewal, you will be notified by email or text that you have been successfully extended another seven days.

Some of the more common reasons for rideshare rentals not being extended are that you are not meeting the minimum weekly requirements of 30 trips per rental week, your account is not in good standing with Hertz, and your payment for the next week was unsuccessful. If you receive notice you were not approved for an extension, you are required to follow the shared instructions for next steps.

No. You are auto extended if you are meeting the minimum program requirements of 30 trips per rental week and have successfully processed funds for that week.