Rental pickup

Get ready for your Hertz pickup

Below we have a few onboarding videos to help you quickly start driving and earning with Hertz and Uber.

Renting a Tesla: Overview

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Renting a Tesla (Overview)

Renting a gas-powered car: Overview

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Renting a Tesla (Overview)

Renting a non-Tesla EV: Overview

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Renting a Tesla (Overview)

What I need to bring to pickup?

pick-up

We do not accept pre-paid or stored value cards — no Chime, PayPal, etc. Debit cards must be linked to a physical financial institution.

Also, your payment method must match the name on your driver’s license.

What does Hertz cover?

cover

Standard preventative maintenance includes tire rotation, fluid top-off, and regular inspections.

If your rental vehicle is damaged while on-rent, you’ll be responsible for the first $1,000 of damage, regardless of fault.

At pickup, you’ll be able to add on additional vehicle protections.

Learn more about maintenance >

How do I safely operate an EV?

Most rideshare EV accidents happen in the first two weeks! Please drive safely.

Driving an EV is different than driving a gas-powered car in a few important ways:

Tesla_Accelerate

Fast acceleration: EV engines accelerate quickly, so press the accelerator pedal slowly. EV engines accelerate quickly, so press the accelerator pedal slowly.

Tesla_Braking

Automatic slowdown: When you lift your foot off the accelerator pedal, the EV immediately begins to slow down. This “one-pedal driving” recharges the battery.

Tesla_FindCharger

Smart touchscreen dashboard: Park your EV and learn how to adjust the AC, wipers, and navigation BEFORE accepting passengers.

smart screen

Phone placement: You should be able to easily access both the Uber app and the EV touchscreen without taking your eyes off the road.

Before picking up your first passenger, spend time familiarizing yourself with the EV and how it drives. Make sure you can safely accelerate, brake, navigate, and answer customer requests without distractions.

Even if a passenger is in a rush, make sure you’re accelerating slowly and giving enough distance between cars. Your safety and the safety of and your passengers is the top priority.

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