Car Rental - Hertz Autonoleggio - Rovereto, Mori - Via Giacomo Matteotti 3/c

At the time of rental, the driver must present a valid national driver's licence which has been held for at least 1 year. 

In accordance with current Italian legislation, Italian driver's licences in virtual/digital format are allowed only for rentals in Italy if included in the wallet inside APP IO, to be showed on the smartphone. Driver’s licenses issued abroad in virtual/digital format are not accepted in Italy yet.

Italian citizens who hold the new European driver's licence, must also show a valid national identity card at the rental counter as proof of their residential address.

An International Driver's Permit (IDP) is required if your national driver's licence is not in Roman script.

An International Driver's Permit (IDP) is also mandatory by law for non-European Union renters except for customers from the following countries who can rent with their national driver's licence and passport: Argentina, Australia, Bolivia, Brazil, Canada, Colombia, Israel, Mexico, New Zealand, South Africa, United Kingdom and United States. The IDP translates the national driver's licence into various languages and is not accepted without the national licence.

Please note that, if stopped by the Police while driving without an IDP, you might incur into a fine and the vehicle may be confiscatedfor 3 months. In this case, Hertz reserves the right to charge you the amount of the non-waivable excess applicable for the vehicle group.

Driver's licences issued by the People's Republic of China/ Japan/ Korea may be accepted provided you present an official Hertz Certification form. Hertz China/ Japan/ Korea will issue this form on Hertz notepaper and will incorporate the Hertz China/ Japan/ Korea Corporate seal. A scanned copy of the original licence will appear on the Certification form. The Certification form is valid until the expiry date of the Driver's Licence. Both the Certification and the original licence (with an International Driving Permit strongly recommended by Police authorities in Europe) MUST be produced at the time of rental.

If you hold a Driver's Licence issued in Vietnam, you need to present the original licence together with an authorised translation issued by the Vietnamese Ministry of Transport. If both documents are presented at time of rental these licences are acceptable worldwide.

Please also refer to "Passport/Identity Card Information”.

Extra day is charged after 29 minutes over 24 hour rental period.

A one way rental is a rental which starts at one location and terminates at another. Availability is subject to location restrictions and vehicle type. A fee may apply for this service and will be advised at time of reservation.

For any driving restrictions within or outside Italy please refer to "Driving Restrictions-Driving Abroad".

For any further information please contact your Reservation Centre.

Petrol / Diesel vehicles:

If you do not take our Fuel Purchase Option (FPO) – see Fuel Policy for details - and do not return the vehicle with a full tank of fuel, we will fill the tank for you and charge you for the costs we incur and the service we provide in doing so.

Our costs include purchasing, storing and managing our own fuel supplies, or refilling the tank off site, plus manpower and administration costs. Our service, of course, saves you from taking the time to find a local fuel station and refilling the vehicle yourself.

The refuelling charge for your rental will be calculated as follows:

1.1 x weekly pump price taken from the EU Commission Energy website plus €36.60 (including tax) service charge.

We will show the actual cost of refuelling on your rental agreement when you pick up your vehicle.

Electric vehicles:

Hertz will record the vehicle battery charge at the start of the rental. Failure to return the vehicle in the same state of charge as at pick-up will result in a recharging fee per missing kWh.

Please see recharging policy