Become a Hertz Gold+ member
Mobile Alerts – Hertz Gold Plus Rewards®
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Get Hertz Gold Plus Rewards® Mobile Alerts sent to your phone to let you know which car you will be driving and where it is parked the minute it is ready. Just head straight to your car, get in and go – fast and simple.
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Now you can choose an upgrade in 3 simple steps from your mobile device. Click here to find out how.
Hertz Gold Plus Rewards Mobile Alerts are currently available at select USA and Canada Hertz locations.
Email and SMS
Get Hertz Gold Plus Rewards Mobile Alerts delivered to your phone as emails or SMS alerts, or both. It's your choice.
Sign up Now
Already a Hertz Gold Plus Rewards Member? Go to the Personal and Contact details section of your profile on Hertz and opt in to receive Mobile Gold Alerts by email or SMS, or both.
Email alerts will be sent to the email address on your profile.
SMS alerts will be sent by text message to the mobile phone number on your profile.
Please note - that SMS alerts are only available to mobile phone numbers registered in the United States and Canada.
You can receive Hertz Gold Plus Rewards Mobile Alerts by updating your preferences here. It’s simple.
Not a Hertz Gold Plus Rewards Member Yet?
Join for free here. Please note, on your first car rental you will need to stop by the Hertz Gold Plus Rewards counter so you will not receive a mobile alert.
FAQs
1. What happens on the day of the car rental?
As soon as your rental car is ready, we will send you a Hertz Gold Plus Rewards Mobile Alert by either email, SMS or both, depending on your profile selection. The message will include the rental car we have selected for you and the plate number.
At U.S. and Canada airports with Hertz Gold Plus Rewards Boards, the stall number the rental car is parked in will be posted, so you can go straight to your rental car and get on your way. At Ultimate Choice locations, you’ll be able to choose from a vehicle in the Gold section of the parking lot. At other Hertz locations, you need to pick up the keys and contract from a Hertz representative.
2. What if I am late?
If you are late or we need to change your rental car, we will send you a message to let you know. Just come straight to the Gold Counter when you arrive and we will get you on your way.
3. What if I don't need the rental car anymore?
Just call the phone number in the message or click the link to Hertz to cancel the rental car reservation. We appreciate you letting us know.
Just check the Hertz Gold Plus Rewards Board on arrival or step over to the Gold Counter. Also check that the email address and mobile phone number in your profile are up to date. For SMS Hertz Gold Plus Rewards Mobile Gold Alerts, you will need to respond to the Opt in Message (see details below) before you can start receiving them.
4. SMS Alerts Terms and Conditions
Usage
Hertz Mobile Alerts uses SMS messaging distributed via third-party mobile network providers to provide you important information about your current, upcoming, or past rentals. By providing your phone number to Hertz, you confirm that the number belongs to you and agree to receive messages relating to your rental from The Hertz Corporation, and its specific rental business affiliates and subsidiaries (including Dollar and Thrifty brands and associate entities) (collectively, “Hertz”) to the phone number provided. If you opt in to receive messages for marketing and promotional purposes, you consent to such messages also being sent with automated technologies, at Hertz’s sole discretion, including an automatic telephone dialing system or an automated system for the selection or dialing of telephone numbers. Further, if you opt in to receive automated messages for marketing and promotional purposes, we may send you such messages even if your phone number is listed on any federal or state do-not-call registry. Consent to receive marketing and promotional messages is not required to buy goods and/or services. The frequency of messages will vary based on your rental selections and participation.
Opt-out
You may opt-out of receiving SMS marketing and promotional messages by responding “STOP” in response to any marketing or promotional message received by Hertz to your mobile device. If you are a Hertz Gold Plus Rewards member, you may also opt-out by visiting your Hertz Gold Plus Rewards profile at Hertz.com, unchecking the Mobile Alerts SMS option, and then saving your settings. A confirmation opt-out SMS will be sent. Once opted out, you will no longer receive marketing or promotional SMS messages from Hertz unless you opt in again.
Help
At any time, you can request help by texting the word “HELP” in response to any Hertz Mobile Alert SMS from your mobile device or you can call 1-800-654-4173.
Fees
Hertz does not charge a fee for Hertz Mobile Alerts. However, message and data rates may apply. It is your responsibility to check with your individual carrier, as other charges may apply. Hertz assumes no responsibility for charges incurred by this text-messaging service. Any text-messaging fees that you incur will be billed on your individual wireless bill.
No Guarantee
Hertz cannot control certain factors relating to message delivery. Hertz does not claim or guarantee availability or performance of this service, including liability for transmission delays or message failures.
Compatible Carriers
Compatible carriers include: AT&T, T-Mobile, Verizon Wireless, Sprint, Nextel, Boost, Alltel, US Cellular, Cellular One, MetroPCS, Rogers, Bell , and Telus.
*Carriers are not liable for delayed or undelivered messages
Privacy
As always, the information you provide will be used in accordance with our Privacy Policy.
