Time to drop off your car rental at Florence Airport? Here’s everything you need to know.
Where to return your rental car
To return your Florence Airport rental car, simply head to the same location where you picked up the car at Via Palagio degli Spini. The Hertz team will be on hand to welcome you and help complete your vehicle return.
Florence Airport is situated on the north-west outskirts of Florence, just 4km from the city center. Take the Viale Guidoni to the road leading to the "Firenze Nord/Firenze Mare" superhighway (A1 and A11).
What to do when you return your rental car
Park your car in our Florence Airport rental car park on return. Then call into our office and hand back your vehicle keys to a Hertz representative. From there, you can either walk the eight minutes back to the main terminal or take a free shuttle from the road opposite our office.
The shuttle runs every 20 minutes from 5:00 to 23:30 and extended hours are available for delayed flights. It takes approximately 3-4 minutes to get from the arrivals exit to the car rental desks.
How To Extend Your Rental Car Booking
You can extend your Hertz car rental online using our online tool.
Alternatively, let our staff know when you pick up your vehicle or contact the branch once you are on the road to arrange for additional days in your Florence airport car rental contract.
Or you can do this by contacting the Hertz Florence Airport car rental branch to discuss extending your rental once you’re on the road.
Further information such as rental record numbers and driver’s licence information may be requested.
FAQs
Are there late fees for airport car rental?
If you fail to return the vehicle by the prearranged time, you may be charged late fees. There is a grace period of 29 minutes at most Hertz EU locations, but if you return your car later than this, you may be charged an extra day’s rent.
What forms of payment does Hertz accept?
We accept most major credit and debit cards (some restrictions may apply). You can also pay via Hertz Charge Card (HCC) and One Trip Travel Order (OTTO). However, all cards must be registered in the driver’s name. Read more on how to pay your Hertz car rental.
Do I need to put a deposit down?
Yes. You’ll pay a deposit with your payment method when you rent the car at Florence Airport. The deposit is held on your card or chosen registered form of payment and returned to you when the rental vehicle has been returned and the agreement has closed. Deposit value will vary depending on the type of vehicle you rent.
Can I still return my Hertz car if the location is closed?
Our Florence branch is open from 08.00-23.30 for returns. Some of our rental locations have a key box where you can drop off the keys and a copy of your rental agreement in case of a flexible return. You can check the opening hours of your car rental location and the services available, using our online location search tool or by calling us.
How can I contact you?
You can reach our support team via email or call our Florence Airport branch directly at +39 055 307370. Our branch opening hours are 08.00-23.30.