Common Questions on Book a Rental

Payment methods & deposits

What credit cards does Hertz accept?

Hertz accepts American Express, MasterCard, Carte Blanche, Visa, Diners Club, Discover, Hertz Charge Card, JCB, Optima Amex, and some debit cards. Credit cards must have available credit or funds for the estimated rental charge amount and any additional incurred charges.  

Can I book with a Debit Card?

A valid driver’s license and credit card must be presented when booking. Debit cards issued under VISA, MasterCard and Discover logo which draw funds directly from the cardholder's account may be used at the outset of a rental to qualify when meeting the following requirements: 

• Hertz Airport locations - the renter is required to provide proof of a return travel ticket to coincide with the rental and present two (2) valid forms of identification.
• Hertz Off Airport locations - the renter has a reservation made at least one (1) day in advance, must be at least 25 years old, must present two (2) valid forms of identification and one of the following: (a) provide a Corporate Discount Plan (CDP) number or (b) proof of a return travel ticket to coincide with the rental (airline or cruise).

There are exceptions; Debit cards are not accepted at the outset of a rental to qualify in the areas of New York Metropolitan Tri-State, Hartford, CT, Philadelphia, PA, Boston, MA, Manchester, NH, Detroit, MI, Baltimore, MD and Atlanta, GA. 

Other policy exceptions:

• A debit card can be used if it is already in your Hertz Gold Plus Rewards profile or if the rental is a Replacement rental.
• Debit cards are not accepted on Dream Cars ® and Shelby GT-H rentals.
• Debit cards are accepted for payment at the end of your rental. In most cases, a credit check will be performed for debit card customers to determine creditworthiness at the time of rental. If Hertz cannot secure credit approval and/or proper identification credentials are not supplied, Hertz will decline your rental.

Can I use cash to pay for my rental?

Cash rentals are allowed at corporate locations in the United States, providing you present a Hertz Cash Deposit Card ID Card, or an acceptable charge card. You can qualify with your charge card or acceptable debit card at the beginning of the rental, then pay cash at upon return. Complete the Cash Deposit Card Application form to obtain a Cash Deposit ID Card.