Common Questions on Rewards

Account

How can I find my Member Number?

If you have forgotten your member number, you can click 'I Forgot My Member Number' on the login screen. 

How do I change my password?

To update your profile on our website, first, log in with your Member Number or User ID and Password. After logging in, go to 'My Account' found in the navigation bar and select 'My Profile'. Scroll to 'Contact Details', click 'Edit', enter your new information, and hit 'Update' to save the changes.

How do I reset my password?

If you have forgotten your password or are setting it up for the first time, click 'I Forgot/Create Password' on the login screen. 

How can I update my Gold Plus Rewards Profile online?

Log in to your Gold Plus Rewards account (by clicking 'Login/Sign-Up' in the upper right-hand side of the screen. Enter your Member Number or User ID and current Password). Once logged in, select your name in the upper right-hand side of the screen and click on 'My Profile'.

How do I change my last name on my Hertz Gold Rewards profile?

"To change a name on a Gold profile, you must submit your request in writing to the Gold Plus Rewards Department. You must include a copy of the information providing the reason for the name change, such as Marriage license, Driver's license, legal document, etc. In addition, you must include your Hertz Gold Plus Rewards member number. This information must be mailed or emailed to the Hertz Gold Service Department. 
 

Mailing address:  Hertz Corporation                                

                          Attn: Hertz Gold Plus Rewards Service                                

                          P.O. Box 26280                                

                          Oklahoma City, OK  73126                       
 

Scan and e-mail: GoldDataEntry@hertz.com