No. You do not need a special license to rent or drive an electric vehicle. A standard European or International driving license is sufficient, provided you meet the age and license requirements.

Yes. You can rent an electric vehicle for long-distance travel. We recommend planning your route in advance and identifying charging stations along the way to ensure a smooth journey.

Yes. You can pre-book your electric vehicle online by selecting your pick-up location, dates, and times. You will also need to provide your age and drop-off location. Pre-booking ensures availability and convenience.

You are responsible for maintaining sufficient battery charge (recommended between 20% and 80%). If the battery is fully depleted, breakdown assistance may be required at your expense.

Yes. Once your vehicle is fully charged, we recommend moving it promptly. Please note that parking or idle fees may apply at certain charging stations if the vehicle remains parked after charging is complete.

The cost of a charging session can be found on driivz.com.
Simply select your charging station, and the price of the session will be displayed.

Using the Hertz fob:

• Simplifies the charging process (no need for multiple apps or accounts)
• Avoids entering payment details at each station
• Provides a predictable and capped service fee

Please note: you will not be charged if you do not use the Hertz fob.

If you do use it, a convenience fee applies:

Belgium & Netherlands: €1.25 per recharge (including VAT, capped at €8.75 per rental)

Luxembourg: €1.20 per recharge (including VAT, capped at €8.40 per rental)

France: €1.20 per recharge (including VAT, capped at €8.40 per rental)

Italy: €1.50 per recharge (including VAT, capped at €10.50 per rental)

Germany: €4.00 per recharge (including VAT, capped at €28.00 per rental)

Spain: €1.25 per recharge (including VAT, capped at €8.75 per rental)

UK: £1.20 per recharge (including VAT, capped at £8.40 per rental)

No. The Hertz fob convenience fee only covers access to the charging service. We also pass on to you the cost of the electricity consumed at the rate charged by the charge point operator. 

The Hertz fob fee is a convenience fee for convenient access to charging stations. 
The cost of electricity consumed is passed on to you at the rate charged by the station provider. 

All charges will be invoiced in the currency of the rental location.

Yes, the Hertz fob works across a wide network of charging stations throughout Europe.

If you have a non-German contract and use the Hertz fob in Germany, you will be charged according to the terms of your original contract.

You will still be charged €4.00 per use with a maximum of €28.00 per rental.

You can:

• Contact Hertz customer service : +44 345 905 7101
• Try another charging station
• Use an alternative payment method

Yes. The Hertz fob is part of the vehicle equipment and must be returned at the end of your rental.

In case of loss or non-return of the Hertz fob, a €25 fee may be applied.

If the Hertz fob is damaged at the end of your rental, please inform Hertz staff. No fees will be applied in this case.

If the Hertz fob is damaged during your rental and no longer works, please visit a Hertz location to receive a replacement Hertz fob free of charge.

All Hertz fob-related charges will be added to your final rental invoice.