Car Rental Services for People with DisabilitiesAt Hertz, we want to make your rental experience as easy and convenient as possible. A full range of special services are available to both the Hertz customer and any member of the traveling party with physical disabilities. The basic services we offer are detailed here. If you need additional information or assistance, please ask a Hertz representative. Hand controls At most U.S. locations, cars equipped with hand controls are available at no extra charge. Reservations for cars equipped with hand controls can be automatically confirmed with as little as 8 hours notice at major airport locations, and as little as 24 hours notice at other major locations.* One-way rentals of hand-control cars are permitted without any extra cost for the special equipment. However, certain restrictions and intercity fees do apply to all one-way rentals. Please check for details at time of reservation. *While Hertz is able to provide hand controls on certain vehicles within our fleet, due to customer safety concerns and vehicle availability considerations, we cannot provide adaptive driving devices on every model or confirm a particular make or model for a reservation.
Steering wheel spinner knobs are also available at many U.S. locations to assist drivers who need them. Please request at time of reservation. Automatic confirmation is usually available with as little as 24 hours notice at most major Hertz locations. Accessible Parking
* Americans With Disabilities Act Hertz Reservation System
In the United States Telephone Service for the Hearing Impaired
Drivers for People with Visual or Physical Disabilities
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