Weekly Billing FAQ
When will I be charged for my week’s rental? If you close your rental after the first week, the Supercharging fees will be paid after you return your vehicle. If you have additional questions, please reach out to hertztnc@hertz.com
Hertz will take an authorization for the upcoming week at the time of pick-up. This is not a final charge, but a hold on these funds for the week. When you extend or return your rental, this authorization will be settled and Hertz will collect the funds held. If extending, Hertz will place an additional authorization on your card for the next week.
How do I pay for my Tesla Supercharging fees?
The fees are automatically attached to your rental agreement every time you charge. If you extend your rental for another week, we will authorize the previous week’s Supercharging fees with your rental cost for the upcoming week. These will be authorized as a single transaction. For example, if you had $100 in Supercharging fees and the next week’s rental costs $300, your card will be authorized for $400. Hertz would then collect that $400 payment at the end of the upcoming week.
I just extended my rental for another week. Why does it look like I was charged twice?
When you extend, we collect the funds held for the previous week and authorize for the next week. This may look like two charges in your account, but only the new authorization will affect your balance.
Why does Hertz bill this way?
Hertz strives to make long-term renting the best and simplest option available. Our process allows you to pay off your bill weekly so you can avoid surprise fees at the end of your rental. We hope that by billing on a weekly basis, we can make your rental more affordable in the long term.
