February 1, 2010

A Message from Hertz:

You have probably read or heard about Toyota's voluntary recall.  As a valued Hertz customer, we are letting you know what to expect when you rent a Hertz vehicle over the next few weeks.

Hertz will not rent Toyota vehicles subject to the recall until these vehicles have been repaired with the approved Toyota process.  We expect to begin repairing our affected vehicles over the next several days.  You can be confident that on any future rental, should you be given a Toyota product, it is either not subject to the recall, or it has been fully repaired and inspected with the process approved by Toyota.  If you are still uncomfortable driving a Toyota at this time, we will make every effort to switch you to another brand (e.g., Nissan, Ford, GM) if available. 

You may wonder if it will be more difficult to rent a car because of the recall.  We are taking a number of steps to increase our rental fleet to accommodate every possible car rental customer.  While there may be some shortages in select markets, we can assure you that Hertz will be able to honor your future reservation.

Thank you for your business.  All of us at Hertz look forward to serving you again in the very near future.