SMS Alerts Terms and Conditions

Please read the following information on our Hertz Mobile Alerts service by SMS:


SMS messages are distributed via third party mobile network providers and, as a result, Hertz cannot control certain factors relating to message delivery. Depending on the recipient's mobile provider service, it may not be possible to transmit the SMS message to the recipient successfully.

Hertz does not claim or guarantee availability or performance of this service, including liability for transmission delays or message failures. You will receive four messages per transaction.


To opt-in, please text HTZ to short code 45815. You will receive 4 messages per reservation.

Change of mobile phone number

If you choose to change the mobile phone number on your Hertz #1Club Gold profile, you will need to opt in and respond to the SMS opt in message again. If you change the mobile phone number to a non-US number you will automatically be opted out of receiving Mobile Gold Alerts by SMS.


You may Opt-out by text messaging the letters STOP to the short code 45815 in response to any Mobile Gold Alert SMS you receive from Hertz from your mobile device.


Hertz does not charge a fee for this service. However, we are not responsible for any charges from a person’s service provider that may result from our providing this service. Message and data rates may apply. It is the user's responsibility to check with their individual carrier, as other charges may apply. Hertz assumes no responsibility for charges incurred by signing up for this text-messaging service. Any text-messaging fees that you incur will be billed on your individual wireless bill.


At any time, you can get additional help by texting the word HELP to the short code 45815 in response to any Hertz Mobile Gold Alert SMS from your mobile device. Or you can call 1-877-826-8782

Compatible carriers include: AT&T, T-Mobile*, Metro PCS, Verizon Wireless, Sprint, Nextel, Boost, Alltel, U.S. Cellular, and Cellular One.

*T-Mobile is not liable for delayed or undelivered messages

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