Rental Qualifications and Requirements

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Forms of Payment

 

You must pay Hertz for all charges with a credit, Visa/Mastercard debit or charge card that is accepted at the pick up location (Card) or by cash.

 

You also authorise Hertz to reserve credit or obtain authorisation on the Card for the amount and the expected cost of the rental plus a security bond or other such amount advised at the time of reservation.

 

Hertz will only accept a cash deposit in certain circumstances (eg. insurance booking). If you provide a cash deposit, Hertz may not have sufficient cash at the return location to reimburse you in full. A cheque will be sent within 14 business days of return of the vehicle to the address on the Rental Agreement.

 

You authorise Hertz to charge the Card that you provided to pay the rental charges or for the security bond, with any amount that you owe Hertz under the Agreement up to 60 days after the vehicle has been returned. If the Card is not in your name, you guarantee that Hertz has the authority to charge the Card under the Agreement.

 

Regardless of payment method a valid credit card with sufficient credit is required to secure the rental at time of pickup.


We typically reserve an amount on your credit card (or take a deposit) at least equal to the estimated charges plus a security bond (amount is shown on your Rental Agreement). This may be released (or refunded) on return of the vehicle following payment of the rental charges.

 

For a further explanation on the Rental Agreement charges, discuss with the location staff at time of pick-up or check online before travelling at Your Invoice Explained.

 

 

Commercial Vehicles

 

Credit Card deposits are based on the estimated cost of the rental plus a bond. 


For commercial rentals in Melbourne the bond is AUD $400 including GST.

For commercial rentals in Sydney the bond is AUD $550 including GST.

 

First Time Renters

 

If you are a first time renter paying with a debit or credit card, live in the city of rental and your booking is not associated with a corporate account or insurance replacement rental, additional identification and
payment requirements will apply to your rental. In such cases, renters will be required to provide a debit/credit card in the name of the renter and also current proof of address. Renters will also be charged a bond of either $500 (passenger and commercial vehicles) or $1,000 (prestige and adrenalin vehicles).


In order to establish the renters address the renter must provide proof by way of proof of address documentation (refer below) which must be dated within 3 months of the rental. In the event that the Drivers Licence address is not current, the Renter must provide two (2) proof of address documents with one being a utility bill or property lease agreement.

 

Proof of address documentation:

 

 

*For full Terms and Conditions, please click here.



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