Rental Qualifications and Requirements
Please choose a topic

If you make a reservation specifying a pick-up location and you do not arrive at the specified pick-up location for the rental within an hour of the specified pick-up time, (or if the location closes before then, by the location's closing time), the reservation will expire.

 

However if you are arriving by airplane and have provided Hertz with flight details (including airline and flight number), the reservation will be held until one hour after the flight has landed and cleared. In the case of flight delay whereby the new arrival time is outside of the pick-up location opening hours, the location will remain open provided that the carrier has notified the delay and the new arrival time.

 

If you are a Hertz Gold Plus Rewards Member, the pick-up period will be extended to two hours in each case.

 

Please also refer to "Amendments, Cancellation, No Show / Lost rentals & Late Return Fees - Pay Now reservations" and "No Show Fee / Early Return / Late Return Fees - Pay Later Reservations".



. © 2018 The Hertz Corporation. All rights reserved.