Rental Qualifications and Requirements

Authorised Hertz vehicles rented in Kenya may only be driven but not dropped off into Tanzania and Uganda.

Only vehicle groups (D1) Suzuki Jimny or similar, (E) Toyota Fortuner or similar, (E1) Jetour T2 or similar, (F) Toyota Prado 150 Series or similar, (J) Toyota Hilux Double Cabin or similar and (K) Toyota Safari Landcruiser or similar* are allowed to cross the border in/out of Kenya.

*Please note that vehicle group (K) Toyota Safari Landcruiser or similar is not allowed in Tanzania's parks.  

Vehicle groups (A) Toyota Corolla or similar, (B) Toyota Premio or similar, (C) Toyota Fielder or similar and (D) Toyota Rav4 or similar are not allowed to any national parks.

When driving into any authorised country a fee will apply. Fort further information, please contact the location.

Standard terms and conditions will determine what amounts will be charged in respect of loss and/or damage to the vehicle that may occur in Tanzania and Uganda.

A written permission (Overborder Letter of Authority) from Hertz is required before driving a Hertz vehicle outside of Kenya. This permission needs to be requested at least 48 hours before picking up the vehicle in order to give Hertz time to process the document and you will receive a copy, as well as a copy of the registration documents of the vehicle.

You will be liable for any over border charges levied by the police, customs and / or traffic department of the countries that are entered / exited or during the time spent in said countries, including all and any taxes, fines and penalties. This is not covered by or included in any charges levied by Hertz. You will still be liable for charges incurred by impounding of the rented vehicle by border officials, and parts stripped from the rented vehicle while the vehicle is left unattended.

Permission to travel in the approved countries is subject to the road type being suitable for the vehicle rented. You will be held liable for any and all damage or loss and / or recovery of said vehicle, should the vehicle be deemed to have been used on an unsuitable road, particularly if a certain of vehicle is required for the terrain. The waivers do not cover damage caused while the vehicle is being driven on an untarred road or a road that is not suitable for the vehicle type.

Should you have ended up in an area where a bigger and / or high clearance vehicle is a requirement and such vehicle is dispatched to you as a replacement vehicle, you will be liable for all costs during the period that the replacement vehicle was dispatched, used and returned.

All repair costs and costs of returning the vehicle to Hertz Kenya will be charged to the your  account, if such repairs were necessitated through the fault, negligence or recklessness of the renter, and / or as a direct or indirect result of a breach of the terms and conditions of the rental agreement, or when the vehicle has been repaired without prior written consent from Hertz. Any repairs must be approved by the management of Hertz Kenya.

Should you experience any problem with the Hertz vehicle while driving abroad, please contact only Hertz Kenya.

Should these restrictions be ignored, all insurances (Third Party Liability, CDW, TP), if accepted, shall be deemed null and void. The driver will be held fully responsible in case of damage to or loss of the vehicle and will bear all consequences, including the cost of repatriation of the damaged vehicle.