Rental Qualifications and Requirements

If you make a reservation specifying a pick-up location and you do not arrive at the specified pick-up location for the rental within two hours of the specified pick-up time, (or if the location closes before then, by the location's closing time), the reservation will expire.

However if you are arriving by airplane and have provided Hertz with flight details (including airline and flight number), the reservation will be held until two hours after the flight has landed and cleared. In the case of flight delay whereby the new arrival time is outside of the pick-up location opening hours, the location will remain open one (1) hour after closing time.

A courtesy pick-up from your hotel is available the following day.

If you are a Hertz Gold Plus Rewards Member, the pick-up period will be extended to three hours in each case.