Rental Qualifications and Requirements

In the US Hertz rates include Basic Emergency Roadside Assistance covering mechanical defects of the vehicle only.

Premium Emergency Roadside Assistance is an optional service which, if accepted, reduces your financial liability for services required to remedy non-mechanical problems of the vehicle and/or problems resulting from an accident or collision.

 Please see below for a brief summary of cover in USD.

•         Lock out service                                         maximum $250.00 per rental
•         Remote Unlock                                           maximum $105 per rental
•         Damage/Broken Keys, Fob, Key Card           maximum $500 per rental
•         Dead battery service                                  maximum $250.00 per rental
•         Spare tire mounting service                        maximum $250.00 per rental
•         No spare tire towing                                  maximum $250.00 per rental
•         Out of Gas service                                     maximum $250.00 per rental
•         Out of EV Range/Charge Service (EV Range delivery) maximum $250 per rental
•         Out of EV Range/Charge Service (towing to a charging station) maximum $350 per rental
•         Lost key service                                        maximum $500.00 per rental
•         Missing/Stolen/Damaged EV Charging Cable/Adapter     N/A
•         Car Stuck/Winch Service                            maximum $500 per rental

Full details of the cover and conditions are available from each rental location.

Requirements for corporate account customers may vary. Please contact the appropriate department.