Rental Qualifications and Requirements
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The following forms of payment are accepted when booking on the websites: most major credit cards, some debit cards* and the Hertz Charge Card (HCC).
* If you made your booking with a debit card, you will need to present the debit card and one or more credit cards (depending on the vehicle group), when picking up the vehicle. However you may opt to pay by other means at termination of the rental, subject to specific terms & conditions being met.
For all bookings, the person in whose name the vehicle is booked MUST be the person whose card is used. The person who makes the booking MUST be the person to whom the vehicle is rented. The renter MUST produce the same card when picking up the vehicle that was used for the booking for identification and anti-fraud security reasons. If the card originally used has expired, been lost/stolen, you must produce the replacement card from the same card issuer. The card must be in your name and the issue / expiry dates should correspond to those of the original card.
Exceptions:
- Travel agent bookings where IATA number is present and the travel agent’s credit card is used to pay for the rental;
- Third party bookings through an on-line retailer provided the booking is made in the name of the person who will pick up the vehicle and he/she is qualified accordingly;
- Corporate account bookings made with a Corporate Lodge card.
At time of pick-up, Hertz locations might require, in addition to a valid driver's licence, also a valid identity card or passport in the name of the card holder.
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Vehicle groups |
Acceptable cards |
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(A) Fiat 500 or similar (A2) Fiat 500e or similar (A4) Toyota Proace City or similar (A7) Fiat Panda or similar (B) Fiat Panda or similar (B3) Fiat Panda Summer Fleet or similar (B4) Ford Custom or similar (B7) Fiat Panda 24/7 or similar (C) Opel Corsa or similar (C1) Renault Clio Winter Tyres or similar (C4) Fiat Ducato or similar (D) Renault Captur or similar (D1) Renault Captur Winter Tyres or similar (D4) Ford Transit 350L or similar (D7) Nissan Juke or similar (E) Fiat 500X or similar (E1) Volkswagen T-Roc Winter or similar (E2) Fiat 600e or similar (E5) Renault Symbioz E-Tech or similar (F) Peugeot 3008 or similar (F1) Renault Kadjar Winter or similar (F3) Jeep Renegade or similar (I) Opel Corsa or similar (P2) Peugeot e-208 (X3) Ford Tourneo Aut. or similar (Y) Jeep Avenger or similar (Y1) Fiat 600 Winter Tyres or similar |
1 of the following credit cards: American Express, Diner’s Club, Visa, Mastercard/Eurocard or Hertz Charge Card
Or
1 of the following debit cards**: Visa or Mastercard/Eurocard |
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(B2) Fiat 500 Jolly Icon-e (C6) Renault 4 E-Tech or similar (C7) Toyota Yaris 24/7 or similar (D2) Fiat 500 'Carlo' Icon-e (E4) Iveco Daily or similar (E7) Nissan Qashqai 24/7 or similar (F4) Ford Ranger or similar (G1) Peugeot e-5008 or similar (G4) Opel Combo Life or similar (H) Ford Transit Custom or similar (H1) Polestar 2 4x4 Winter Tyres or similar (H4) Ford Transit 350L Fridge Box or similar (H7) Ford Galaxy or similar (I3) Alfa Romeo Tonale or similar (I4) Ford Transit Refrigerated or similar (J) Jeep Compass or similar (K4) Ford Custom (Disabled) or similar (L) Ford Galaxy or similar (L4) Iveco Daily Double Cab or similar (M) Peugeot Traveller or similar (M4) Ford Custom Refrigerated or similar (N) Peugeot 308 SW or similar (N1) Ford Focus SW Winter Tyres or similar (N4) Ford Transit Jumbo or similar (O) Opel Zafira or similar (O4) Nissan Townstar Electric or similar (P4) Iveco Daily Tail Lift or similar (R) Ford Kuga or similar (R1) Ford Kuga Winter Tyres or similar (R5) Lynk Co 01 Hybrid Plug-in or similar (X7) Mystery Compact or Better (Z6) BMW X1 xDrive20d – GPS or similar |
1 of the following credit cards: American Express, Diner’s Club, Visa, Mastercard/Eurocard, or Hertz Charge Card |
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(J6) BMW X1 - GPS or similar (M6) Mercedes-Benz GLC - GPS or similar (Q6) Audi A5 Sportback 4x4 - GPS or similar (R6) Audi A5 SW - GPS or similar (S3) Mercedes-Benz GLC Coupe or similar (T1) Ford Explorer or similar (T6) Alfa Romeo Stelvio - GPS or similar (U6) Abarth 595 Turismo (V1) Ford Mustang Mach-E or similar |
2 of the following credit cards: American Express, Diner’s Club, Visa, Mastercard/Eurocard or Hertz Charge Card
Or
1 of the following credit cards: American Express, Diner’s Club, Visa, Mastercard/Eurocard, or Hertz Charge Card
+ a return flight ticket
Or
1 American Express/ Eurocard/Visa Gold, Platinum, Centurion, Infinity or Palladium
Or
1 of the following credit cards: American Express, Diner’s Club, Visa, Mastercard/Eurocard, or Hertz Charge Card
+ a debit card
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(A6) Audi Q8 4x4 - GPS or similar (I2) Maserati Grecale (M3) Alfa Romeo Junior - GPS or similar (N6) Audi Q7 4x4 - GPS (Q1) BMW iX1 Drive 30 or similar (V2) Maserati Levante - GPS or similar (W3) Mercedes-Benz GLE |
2 of the following credit cards: American Express, Diner’s Club, Visa, or Mastercard/Eurocard |
** The following cards are not accepted:
- Any cards not issued by a registered bank;
- Electron cards (cards that carry the "Electron" logo or the words "Electronic Use Only");
- Any prepaid / revolving / reloadable cards (the following are for example only: Agos, Carrefour, Compass, Entertainment, MediaWorld, Via Buy, Viva);
- Virtual bank account cards (with an IBAN reported on the card itself);
- Poste Pay / Paypal cards;
- Any cards that carry the "Maestro" logo.
Vouchers
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Vehicle groups |
Acceptable vouchers |
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(A) Fiat 500 or similar (A2) Fiat 500e or similar (A4) Toyota Proace City or similar (A7) Fiat Panda or similar (B) Fiat Panda or similar (B3) Fiat Panda Summer Fleet or similar (B4) Ford Custom or similar (B7) Fiat Panda 24/7 or similar (C) Opel Corsa or similar (C1) Renault Clio Winter Tyres or similar (C4) Fiat Ducato or similar (D) Renault Captur or similar (D1) Renault Captur Winter Tyres or similar (D4) Ford Transit 350L or similar (D7) Nissan Juke or similar (E) Fiat 500X or similar (E1) Volkswagen T-Roc Winter or similar (E2) Fiat 600e or similar (E5) Renault Symbioz E-Tech or similar (F) Peugeot 3008 or similar (F1) Renault Kadjar Winter or similar (F3) Jeep Renegade or similar (I) Opel Corsa or similar (P2) Peugeot e-208 (X3) Ford Tourneo Aut. or similar (Y) Jeep Avenger or similar (Y1) Fiat 600 Winter Tyres or similar |
Full Credit Voucher (FCV) / One Trip Travel Order (OTTO)
Or
Miscellaneous Charge Order (MCO) / Limited Value Voucher (RCV) / Inclusive Tour Voucher (ITV) + 1 acceptable debit or credit card |
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(C6) Renault 4 E-Tech or similar (C7) Toyota Yaris 24/7 or similar (E7) Nissan Qashqai 24/7 or similar (E4) Iveco Daily or similar (F4) Ford Ranger or similar (G1) Peugeot e-5008 or similar (G4) Opel Combo Life or similar (H) Ford Transit Custom or similar (H4) Ford Transit 350L Fridge Box or similar (H7) Ford Galaxy or similar (I4) Ford Transit Refrigerated or similar (J) Jeep Compass or similar (K4) Ford Custom (Disabled) or similar (L) Ford Galaxy or similar (L4) Iveco Daily Double Cab or similar (M) Peugeot Traveller or similar (M4) Ford Custom Refrigerated or similar (N) Peugeot 308 SW or similar (N1) Ford Focus SW Winter Tyres or similar (N4) Ford Transit Jumbo or similar (O) Opel Zafira or similar (O4) Nissan Townstar Electric or similar (P4) Iveco Daily Tail Lift or similar (R) Ford Kuga or similar (R1) Ford Kuga Winter Tyres or similar (R5) Lynk Co 01 Hybrid Plug-in or similar (X7) Mystery Compact or Better |
Full Credit Voucher (FCV)/One Trip Travel Order (OTTO)
Or
Miscellaneous Charge Order (MCO) / Limited Value Voucher (RCV) / Inclusive Tour Voucher (ITV) + 1 acceptable credit card |
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(B2) Fiat 500 Jolly Icon-e (D2) Fiat 500 'Carlo' Icon-e (H1) Polestar 2 4x4 Winter Tyres or similar (I3) Alfa Romeo Tonale or similar (Z6) BMW X1 xDrive20d – GPS or similar
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Full Credit Voucher (FCV)/One Trip Travel Order (OTTO) + 1 acceptable credit card Or
Miscellaneous Charge Order (MCO) / Limited Value Voucher (RCV) / Inclusive Tour Voucher (ITV) + 1 acceptable credit card |
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(J6) BMW X1 - GPS or similar (R6) Audi A5 SW - GPS or similar (T1) Ford Explorer or similar (T6) Alfa Romeo Stelvio - GPS or similar (U6) Abarth 595 Turismo |
Full Credit Voucher (FCV)/One Trip Travel Order (OTTO) + 1 acceptable credit card
Or
Miscellaneous Charge Order (MCO) / Limited Value Voucher (RCV) / Inclusive Tour Voucher (ITV) + 2 acceptable credit cards or 1 credit card + 1 return flight ticket or 1 credit card+debit card |
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(M6) Mercedes-Benz GLC - GPS or similar (Q6) Audi A5 SBK 4x4 GPS or similar (S3) Mercedes GLC Coupe or similar (V1) Ford Mustang Mach-E or similar |
Miscellaneous Charge Order (MCO) / Limited Value Voucher (RCV) / Inclusive Tour Voucher (ITV) + 2 acceptable credit cards or 1 credit card + 1 return flight ticket or 1 credit card+debit card |
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(A6) Audi Q8 4x4 - GPS or similar (I2) Maserati Grecale (M3) Alfa Romeo Junior - GPS or similar (N6) Audi Q7 4x4 – GPS (Q1) BMW iX1 Drive 30 or similar (V2) Maserati Levante - GPS or similar (W3) Mercedes-Benz GLE |
Miscellaneous Charge Order (MCO) / Limited Value Voucher (RCV) / Inclusive Tour Voucher (ITV) + 2 acceptable credit cards |
Cash deposit is accepted on selected vehicle groups only if the below conditions are met:
- You are using an Inclusive Tour Voucher (ITV) issued outside of Italy and covering the cost of the rental;
- Super Cover is purchased at the start of the rental;
- You hold an international return flight ticket (a copy of which will be retained by the location).
For more information please refer to "Authorisation - deposit".
