Five Star Terms and Conditions

 

Qualification

 

Qualification for the Hertz #1 Club Gold Five Star Program is 10+ qualifying rentals within a designated consecutive 12 month calendar year. Annual re-qualification is required.

 

Participation

 

Five Star benefits are available at participating Hertz #1 Club Gold locations in Australia, New Zealand, USA, Canada, Europe, the Middle East and Africa.

 

Upgrade Offer

 

Subject to availability, a one-car-class upgrade is offered at Hertz participating #1 Club Gold locations in Australia, New Zealand, the U.S., Canada and Europe. A minimum 2-hour reservation is required for the upgrade to apply. Reserve the vehicle you wish to pay for and receive a vehicle one-car class above the one you requested. The upgrade offer does not apply to coupon offers.

 

In Australia and New Zealand

 

Subject to availability, the one-car-class upgrade offer is available at participating #1 Club Gold locations in Australia on vehicle groups B, C, and S (i.e. B to C, C to S and S to D subject to availability) and in New Zealand on vehicle groups B, C, D and E (i.e. B to C, C to D, D to E and E to F).

 

For International Rentals

 

At participating #1 Club Gold locations in the U.S. and Canada, maximum upgrade is to a Premium (Class G) car with a minimum reserved Mid-Size vehicle (Class C). For Compact 4-Door (Class B) rentals, maximum upgrade will be to a Full-Size 4-Door (Class F) car. This offer applies to standard equipment vehicles in the U.S. and Canada with a minimum 2-hour advance reservation. This excludes Special Equipment such as Minivans, SUV’s, Hertz Adrenaline Collection, Hertz Green Collection and Hertz Prestige Collection vehicles. At participating #1 Club Gold locations in Europe, the maximum upgrade is to an Intermediate car with a minimum reserved Compact car. For example reserve a Compact and drive away a Mid-Size, or reserve a Mid-Size and drive away in an Intermediate.  All rentals are subject to standard Hertz driver and credit requirements.

 

Free Rental Day Offers

 

Free Rental Day Certificates will be automatically generated after 20 qualifying rentals.

The #1 Club Gold number must be provided at the time of reservation.

The minimum rental period with the Free Rental Day offer is two consecutive days and must include a Saturday night.

The Five Star Free Rental Day certificate may be used in conjunction with a longer rental, but may not be combined with any other Free Rental Day Certificates, offers or promotions.

Blackout periods for the use of the Free Rental Day Certificates may apply. Please check at time of reservation.

The Free Rental Day offer is available in Australia on groups C, S and D. In New Zealand, the Free Rental Day offer is available on vehicle groups D, E and F.

If combined with paid rental days, the Free Rental Day offer cannot be used in conjunction with Tour or Insurance Replacement Rates.

The Free Rental Day Certificate has no cash value and cannot be exchanged for cash, or transferred. GST, local taxes, VRR  (in Australia), ACFR (in New Zealand, if applicable), Admin Fee, Location Fee (in Australia, if applicable),  Excess Kilometres, Optional Services, refuelling and any other miscellaneous charges and the applicable GST and ACFR on these charges are not included.

Rentals are subject to standard Hertz driver and credit requirements.

Free Rental Day offers can only be redeemed at participating #1 Club Gold locations in the country of issue.

 

General

 

All Hertz #1 Club Gold Membership and Rental Terms and Conditions apply, including the right to change, limit or modify the Hertz #1 Club Gold Five Star Program or portions of the program at any time. Hertz may terminate the program upon 6 months’ notice to members. Marketing offers and materials, including rental coupons, will only be provided to members who permit Hertz to send them marketing offers and materials.

 

The above terms and conditions are applicable to eligible Hertz #1 Club Gold members who are resident in Australia or New Zealand only.