Please proceed to the Rental Car Tram, located directly across from baggage claim. Gold Customers please proceed to the Gold Board & Plaza located in the parking garage on the 2nd floor.
Per the State of Hawaii’s Safe Travels Program, rentals only allowed to people not subject to quarantine. A QR code from your Safe Travels Hawaii account must be shown at the location upon pick-up of the vehicle. For more information, refer to: https://hawaiicovid19.com/travel/
Please note: Credit Cards and Debit Cards can be used at the start of a rental, however there are some restrictions regarding the use of a debit card. To qualify for a rental using a debit card, you will be required to provide proof of a return airline flight that coincides with your rental and present two (2) valid forms of identification. You can use a debit card if it is already included in your Gold Plus Rewards profile or the rental is an Insurance Replacement rental. Regardless of which card was used for the reservation and pick up of the car, debit cards are accepted for payment at the end of your rental. Please refer to Forms of Payment in the Rental Qualifications & Requirements for complete information.
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