Approximately 3.5 miles from the pier. Service is available 0800-1930. Please call 808-935-2896 after ship docks to arrange for pickup service.
Under the 7th Proclamation by the Governor of the State of Hawaii, rentals are only allowed to essential business personnel not subject to the 14 day quarantine. An exemption form will need to be shown at the location at pick-up of the vehicle.
Please note: Credit Cards and Debit Cards can be used at the start of a rental, however there are some restrictions regarding the use of a debit card. To qualify for a rental using a debit card, you will be required to provide proof of a return airline flight that coincides with your rental and present two (2) valid forms of identification. You can use a debit card if it is already included in your Gold Plus Rewards profile or the rental is an Insurance Replacement rental. Regardless of which card was used for the reservation and pick up of the car, debit cards are accepted for payment at the end of your rental. Please refer to Forms of Payment in the Rental Qualifications & Requirements for complete information.
Pickup/Return Service: Available with a one hour advance notice and within 15 minutes from the Hertz Local Edition location. Once your reservation is booked, the location will call or email you at the phone number or email address provided to confirm pick up service. Airport concession agreements do not permit Hertz to offer Pick Up and Return Service at airport locations. Hertz is prohibited from providing Pick Up and Return Service if you arrive at an airport- either from the Hertz airport location or from any Hertz off airport location. Any reservations made for pick up service at an airport location cannot be honored for pick up.
Whether you’re in Hilo for business or pleasure, Hertz Hilo Airport HLE has a wide range of luxury, sports and hybrid vehicles available for rent.
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