This location is for port customers only. Hertz offers a shuttle service to all customers arriving by cruise ship. Please proceed to the designated Car Rental pick-up area. The Hertz Shuttle service runs every 30 minutes. For additional information please contact the servicing location at (786) 425-2515. Please include the name of the ship on the reservation. The physical address of the Port of Miami is 1015 North America Way.
Please note: Credit Cards and Debit Cards may be used to qualify at the start of the rental; however, there are some restrictions regarding the use of a Debit Card. To qualify for a rental using a Debit Card, you need to make your reservation at least one (1) day in advance of the pick-up date and be at least 25 years of age. You will be required to present two (2) valid forms of identification and one (1) of the following: a) provide a Corporate Discount Plan (CDP) number; or (b) proof of a round-trip travel ticket to coincide with the rental dates (airline or cruise ship). If you are returning from a cruise ship, you MUST show proof of Florida residency and present the original cruise ticket along with two (2) valid forms of identification. You may use a Debit Card without meeting the above requirements if the Debit Card is already included in your Gold Plus Rewards profile, or if the rental is a Replacement Rental through a participating provider. Debit Cards are accepted for final payment at the end of your rental, regardless of the method used to qualify at the start of the rental. Please refer to Forms of Payment in the Rental Qualifications & Requirements for complete information.
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