Contact Us
Hertz is committed to providing our customers with the highest level of service. Please see below for the options available which we can assist you.
Contact Us
Have a question? Find an answer by visiting the link below.
Search Frequently Asked Questions by Keyword
Email Us
Use the following categories below to email us regarding your questions or comments.
General Inquiries - Please choose one of the following
- Gold Club Profile Updates/Status
- A Past Rental - Billing Questions or Comments/Feedback
- Receipt not Found?
- Hertz Rewards Points
- Travel Partners - Miles/Points/Credits with Air/Hotel/Rail/Loyalty Programs
- A Future Rental - Reservation, Rates, Vehicle Availability
- Using this Site
- Lost and Found
Call Us
For the fastest service, Call Us 24/7
Future Rental Assistance
| Make or change a reservation, or check rates............ | 800-654-3131 (US or Canada) |
| 800-654-3001 (International) | |
| Accident Rates and Reservations............................. | 800-704-4473 (US) |
Assistance During Your Rental
| Emergency Roadside Assistance........................... | 800-654-5060 |
| Extend your rental or Change your return location..... | 800-654-4174 |
Additional Customer Service Numbers
| Hertz.com assistance............................................ | 877-826-8782 |
A Past Rental - Billing Questions or Comments/Feedback | 800-654-4173 (6am-9pm CST M-F) |
| Membership/Gold Plus Rewards Questions.............. | 888-999-4900 (6am-9pm CST M-F) |
| Hearing Impaired (TDD).......................................... | 800-654-2280 |
Parking, Traffic & Toll Violations including administration fees (administered by American Traffic Solutions) | 877-977-5771 (8am-7pm CST M-F) |
Toll Road charges including service fees and administration fees (administered by PlatePass) | 877-411-4300 (8am-7pm CST M-F) |